~ WordPress White Screen Of Death ~
So you have been hit with the Infamous WSOD (White Screen Of Death)
Well you have come to the right place. Here I will outline some steps to take to try and resolve the WSOD issue you are experiencing..
In time I will open the section to Comments where Visitors may be able to request Support for their WP WSOD Issue.
Now.. Lets Begin
- Connect to your Site using a FTP Program (FileZilla, CyberDuck, WinSCP, Or many others).
- Log in to your cPanel Account (domain-name.com/cPanel) and Select the “File Manager” Option located in the “Files” Section
- Test if the Site is now loading a Page. If so you can proceed to narrow down which Plug-In in the cause. First make sure you re-name your Plug-Ins folder back to ‘plugins’
- To do this you will have to rename each Plug-In individually to see which one is the cause. Personally I find it easier to renamed 2 or 3 at a Time.
- Attempt to log in to your WPAdmin Area. (If you can log in – Change your Current Theme.) Test for correction.
- If white screen also appears on the WP Admin Side You will have to change the theme manually VIA PH My Admin (in cPanel)
- Once Logged In Select Your Data Base (Mine is username_fywp)
- Select Your Data Base And from the ‘Dropped Menu’ choose ‘Options’
- Look for the ‘current_theme’ – This will display your Currently Active Theme.
- Double click the Current Theme’s ‘option_value’ and Change the text to either one of the following: “Twenty Fourteen”, ‘Twenty Thirteen”, OR “Twenty Twelve”. You can see an example in the screen shot to the right.
You have now ensured You Do Not Have any conflicting Plug-Ins Or Themes.
Clear your Browsers Cache and test your site. If you are still receiving a White Page; Please contact your hosting Provider as there May be a server issue that is effecting your site at this time.
~ If the issue persists after you have spoken with your Hosting Company, Its possible your site may have been hacked. In a case like this it is best to raise a Ticket to your Hosting Company to further investigate any Infected Files. If you have been hacked; you can follow the steps outlined here to help with possible recovery and clean up. ~
Another way to locate errors is to add the following line of code to your wp-config.php file
Insert after the Header Start: <?php